At Quickplates, we are committed to providing a smooth, secure, and reliable experience when you order your compliant or standard number plates online. While our team works diligently to process every order accurately and promptly, we understand that sometimes issues may arise. This policy explains our refund and cancellation process clearly.
Eligibility for Refund
You may request a refund under the following conditions:
- If your number plate is not delivered within 28 days of successful booking, you are eligible to apply for a refund.
- Refunds are only applicable if the number plate has not been producer or dispatched. Once production or dispatch has started, refund requests cannot be accepted.
Cancellation Policy
If you notice an error in your booking details (like vehicle registration number, vehicle type, or address), please:
- Contact us within 4 hours of placing your order.
- Send a cancellation request via WhatsApp or email with the subject line: "number plates cancellation request."
Orders reported after 4 hours will be processed as submitted, and cancellation will not be possible.
How to Apply for a Refund
To request a refund:
- Ensure that 28 days have passed since your booking and you have not received your number plate.
- Send a refund request via email or WhatsApp, including:
- Order ID
- Vehicle Registration Number
- Proof of Payment or Receipt
Our support team will review your request and inform you about the next steps.
Refund Timeline
- Approved refunds will be processed within 21 business days from the date of approval.
- Refunds will be made to the original payment method used during booking.
- Depending on your bank or payment provider, it may take up to 7 additional days for the refund to reflect in your account.
Cases Where Refunds Are Not Applicable
Refunds will not be provided in the following situations:
- Booking errors not reported within 4 hours of placing the order
- Delays caused by user unavailability for delivery or installation
- Duplicate bookings made by mistake
- If the number plate has already been produced, dispatched, or installed
Contact Us for Support
For any questions, concerns, or assistance related to booking, refunds, or cancellations, please reach out to us:
- 📧 Email: quickplates@gmail.com
- 📞 Phone/WhatsApp: +91-9821254852
We are here to help you and ensure your experience is smooth, safe, and reliable.
Important Note:
We are an independent private service provider. We are not affiliated with any government authority, RTO, or official any portal. All refunds and cancellations are handled directly by our team, and our policies apply only to the services we provide.